We remotely monitor and resolve AV equipment failures, so your next meeting is always ready.
AV Remote Monitoring and Management (AVRMM) provides monitoring for both networked and non-networked AV equipment. AVRMM uses on-premise and cloud-based solutions that monitor, notify, and resolve system failures while maintaining your AV systems and critical operations.
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AVRMM software monitors and detects when there are system failures before users notice or their meetings impacted providing less downtime and more productivity.
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The software notifies Ford network monitoring staff of the failure point, then remote diagnostics are used to resolve the issue remotely and notify the client.
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If the failure is not able to be resolved remotely, service field engineers are dispatched to resolve the issue on-site.
Everyday America’s top brands, from Apple to ExxonMobil, AT&T to Coca-Cola, depend on Ford AV to provide the best technical expertise. You can depend on Ford to provide that same world-class service for your new or existing AV systems. Find out more about how AVRMM will save you money and headaches. Contact us today and let’s get started.